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Access Wellbeing Poole Hub


The new Access Wellbeing Poole hub offers a warm, welcoming space to find support on the issues that matter to you. The hub’s friendly Wellbeing Coordinators will take the time to listen, then help you to access the right support and advice, whether that’s from a charity or community group, the NHS or local authority.


PramaLife is proud to be partnering with Help & Care, alongside the NHS, local council and the wider voluntary and community sector, to support Access Wellbeing Poole.


The hub team can help people to find support on a wide range of topics including:


  • Mental health and emotional wellbeing

  • Education, training, and employment

  • Benefits advice and financial support

  • Housing advice and support

  • Support for carers

  • Social connections and activities

  • Bereavement and grief

  • Volunteering.


You don’t need an appointment to visit the Access Wellbeing Poole hub – you can pop in at any time during opening hours and one of our team will be on hand to help.


Access Wellbeing Poole is located in the Dolphin Centre (first floor, next to the car park entrance), Poole BH15 1SZ, open 9am-4pm Monday to Friday. Poole bus station and train station are conveniently located nearby.


The hubs are available for those in Dorset 18 and over, but we will support and signpost those under 18 to the right resources.


Access Wellbeing Poole is a pilot project, and the support available will develop as we understand more about the needs of the local community. The hub team will not only provide support to visitors but will also go out to communities where we know people experience barriers to accessing health services. People with lived experience will also be supported to develop projects such as peer support groups, which will further strengthen the impact Access Wellbeing Poole will make.  

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Please note: We cannot provide mental health/wellbeing support in response to submitted enquiries.

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